Store/Return Policy
We have a 30 day REFUND POLICY. Returns are not accepted after 30 days. All items should be intact and in its original condition. Our return department will inspect all merchandise upon arrival. Please allow us 2-3 days for your return to be processed. Please contact us via email at customercare@voixcouture.com before returning any merchandise to us. Once a return is requested, a return shipping label will be provided at your own cost via deduction from your original purchase amount.
We are not responsible for missing, lost, or stolen items after package is mark as delivered by the shipping courier to your address.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your refund is approved and accepted, we will contact you to provide further instructions.
ITEMS WHICH CANNOT BE RETURNED ARE LISTED BELOW:
Swimwear (Bikinis, Trunks, Monokini, Swimsuit, One Piece, Tankini) & Underwear (any item which was created/designed/manufactured to come into NAKED contact with or cover your "Privates" including panties, lingerie (bra & underwear), stockings/pantyhose, teddy/bodysuits/babydoll/jumpsuits etc cannot be returned. THESE PURCHASES ARE FINAL. If you have any concerns, please contact us at customercare@voixcouture.com